Everything you need to know about our smart locks, ordering, and shipping
Our MOQ is 200 pieces. You can mix different models to reach the MOQ — no restriction on model variety. Sample orders and trial quantities are also available, please contact our sales team directly.
Yes, we offer both Tuya Smart and TTLOCK compatible models. Both support remote unlocking, temporary passcodes, and user management via iOS/Android apps.
Options include: 3D face recognition, fingerprint, PIN code, RFID card, mechanical key, and smartphone app. Many models combine multiple methods for maximum convenience.
Yes, we provide full OEM/ODM services with customizable logo, packaging, app interface, and hardware specifications.
Most models use 4-8 AA batteries lasting 6-12 months. Low battery alerts are sent via app, and all locks have an emergency USB charging port.
Most models fit standard door preparations. Check your door's backset (60mm/70mm), cross bore (54mm), and thickness (35-55mm) before ordering. We can advise on compatibility.
Standard 2-year warranty on all products covering manufacturing defects. Extended warranty options available. Technical support and spare parts provided.
Yes, we ship to all countries worldwide. We have extensive shipping experience to USA, Europe, Australia, Middle East, Africa, and Southeast Asia. Contact us for a quote.
Our sales team is ready to help you with any questions about our smart lock products.
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